In charge of your project are our professional engineers that conduct various methodologies to ensure production adheres to the schedule. Your project engineer offers weekly updates regarding the status of the project, and you can talk to them directly for technical assistance or other concerns.
To maintain the peak performance of the production molds stored within our facility, we provide 5-year-maintenance and repair at no extra charge. This also guarantees the long-term usability of the molds until the end of their life cycle.
As a professional mold manufacturer for over 20 years, we have also developed a variety of packaging methods that protect the molds from damage during transit. Our packaging is made from premium material and ensures safe delivery of the molds.
We understand the need to protect not only your products but also your proprietary design documents. As such, to earn your trust and partnership, we can sign confidentiality agreements with you to certify that your information is properly guarded by our designers.
Some parts of your mold will require replacements over time, especially those easy-to-wear parts like the faucet and thimble. To minimize downtime during production, immediately send spare parts upon request and assist in terms of assembly and replacement.
Our partnership does not end at delivery, as our responsive support team is ready to attend to your concerns 24/7. From addressing inquiries after shipment to processing returns and exchanges, our team takes all steps to guarantee smooth and hassle-free transactions.
Talk to our experts today and let TH Molding help you bring your concepts to life and start elevating your brand!
Supported File: STP, STEP, IGS, X_T, PRT, DXF, DWG